Automate 80% of your customer calls with voice AI

Mercura automates customer calls for quotes and orders with voice AI agents. Free your sales team from repetitive tasks - and let them focus on proactive sales and meaningful customer relationships.

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Trusted by our beloved customers

Customer verification

Automated and secure customer verification. Customers are authenticated via name, ID, or phone number, ensuring all requests are mapped to the correct company account.

Customer verification

Automated and secure customer verification. Customers are authenticated via name, ID, or phone number, ensuring all requests are mapped to the correct company account.

Customer verification

Automated and secure customer verification. Customers are authenticated via name, ID, or phone number, ensuring all requests are mapped to the correct company account.

Complete order and quote processing

Customers can place orders, check delivery times, and request pricing or discounts. The voice agent understands product details, recalls past orders, and finds the right items instantly. It automatically applies prices and discounts and suggests matching alternatives or accessories.

Complete order and quote processing

Complete order and quote processing

Revenue optimization

Our voice agent doesn’t just answer – it sells. It recommends accessories and high-margin private-label products tailored to each customer’s purchase history, project context, and your sales strategy. This drives intelligent cross- and upselling.

Revenue optimization

Revenue optimization

Human in the loop

Our AI is smart - and knows when to hand over. When human support is needed, It routes requests to the right person in real time, ensuring seamless human–AI collaboration: automation when it works best, human expertise when it matters most.

Human in the loop

Human in the loop

WHY MERCURA

World-class AI product matching that puts you first

Semantic search

Unlike keyword search, our semantic AI search understands synonyms, context, typos, and inconsistencies to find products up to 5x faster.

Semantic search

Unlike keyword search, our semantic AI search understands synonyms, context, typos, and inconsistencies to find products up to 5x faster.

Semantic search

Unlike keyword search, our semantic AI search understands synonyms, context, typos, and inconsistencies to find products up to 5x faster.

Personalized to you

We finetune custom AI models for each customer that understand like an experienced AI coworker, trained on 10+ years of industry experience.

Personalized to you

We finetune custom AI models for each customer that understand like an experienced AI coworker, trained on 10+ years of industry experience.

Personalized to you

We finetune custom AI models for each customer that understand like an experienced AI coworker, trained on 10+ years of industry experience.

Self-learning AI

Thanks to reinforcement learning, Mercura’s AI learns from human feedback. With every quote, our AI gets smarter to deliver faster, more accurate results.

Self-learning AI

Thanks to reinforcement learning, Mercura’s AI learns from human feedback. With every quote, our AI gets smarter to deliver faster, more accurate results.

Self-learning AI

Thanks to reinforcement learning, Mercura’s AI learns from human feedback. With every quote, our AI gets smarter to deliver faster, more accurate results.

Human-AI collaboration

We leverage the latest research in human-AI collaboration to put humans at the center. Our AI accelerates human labor and relies on the implicit knowledge of employees where necessary.

Human-AI collaboration

We leverage the latest research in human-AI collaboration to put humans at the center. Our AI accelerates human labor and relies on the implicit knowledge of employees where necessary.

Human-AI collaboration

We leverage the latest research in human-AI collaboration to put humans at the center. Our AI accelerates human labor and relies on the implicit knowledge of employees where necessary.

Integrations

Integrate with your existing tech stack

Securely integrate with SAP, Oracle, and other ERP systems using enterprise-grade security standards

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Automate 80% of your customer calls with voice AI

Customer verification

Customer verification

Customer verification

Complete order and quote processing

Complete order and quote processing

Complete order and quote processing

Revenue optimization

Revenue optimization

Revenue optimization

Human in the loop

Human in the loop

Human in the loop

World-class AI product matching that puts you first

Integrate with your existing tech stack

Save

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Per rep, per week.

Save

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Per rep, per week.

Save

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Per rep, per week.

Save

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Per rep, per week.