Mercura Integrations:
Seamless. Efficient. Flexible.
We have deep expertise in integrating with ERPs, CRMs, and ticketing systems of all kinds. Connections can be established via SFTP server, secure gateway, or REST API for seamless data flow.
Trusted by our beloved partners and customer
INTEGRATIONS
Integrated in a Flash With Mercura
how it works
3 steps to transform your quoting process
1
Receive Request
AI understands customer requests received from multiple sources instantly
2
Smart Product Matching
Our AI finds spec-compliant products and prioritizes your highest-margin options
3
Send to ERP Instantly
Professional quote which is accurate is ready in minutes, not hours
IT Security
Mercura meets the highest security and data protection standards, hosting entirely in certified Microsoft Azure data centers in Frankfurt.
The infrastructure complies with EU GDPR and is DIN ISO/IEC 27001/27018 certified. Customer data is strictly separated and never used for training external AI models.
The system scales flexibly for high performance, with modern authentication (SSO, 2FA) ensuring access security. APIs, gateways, and SFTP interfaces enable seamless ERP/CRM integration.
Hosting & Infrastructure
Provider: Microsoft Azure Europe
Location: Frankfurt (Germany)
Certifications: DIN ISO/IEC 27001
DIN ISO/IEC 27018
DSGVO compliant
We ensure all data is processed & stored in line with EU Privacy Regulations as per DSGVO compliancy.
Individual Model Optimization
AI models are adapted separately for each customer and optimized for better personalized usage.
No Data Transfer
No use of customer data for AI training of external models. We make sure your data is safe & secure.
Data Security & Client Separation
Multi-tenant Architecture for Client Separation: Only you can access your data.
Secure Auth & Access Protection
Securely access your data with Single Sign-On (SSO) and 2-Factor-Authentication (2FA)
WHY MERCURA
Mercura is made to transform your quoting process
Semantic search
Unlike keyword search, our semantic AI search understands synonyms, context, typos, and inconsistencies to find products up to 5x faster.
Personalized to you
We finetune custom AI models for each customer that understand like an experienced AI coworker, trained on 10+ years of industry experience.
Self-learning AI
Thanks to reinforcement learning, Mercura’s AI learns from human feedback. With every quote, our AI gets smarter to deliver faster, more accurate results.
Human-AI collaboration
We leverage the latest research in human-AI collaboration to put humans at the center. Our AI accelerates human labor and relies on the implicit knowledge of employees where necessary.
